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SmartDesk Solution™ Savings Calculator

How much money can you save by moving to a SmartDesk model for your service desk? Answer these six quick questions to find out.

How many supported users do you have?
Enter a value greater than 250.

What percentage of in house and outsourced support best represents your current service desk?

Which contact distribution profile best represents your current environment?
Profiles
Phone
Chat
Email/Web
Self-Service

A

100%
0%
0%
0%

B

85%
5%
10%
0%

C

72%
10%
13%
5%

D

45%
20%
15%
20%
What are your current service desk coverage hours?

What percentage of issues do you resolve on the first contact?

%

Select which languages are supported, by percentage:
All fields need to be completed.
Total should be 100%, current total:

English

Spanish

French

SmartDesk Solution Savings

Over 3 years, you will have saved an estimated

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SmartDesk Solution Savings

Over 3 years you will have saved an estimated or by using SmartDesk Solution.

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Helpful Tips Based on Your Answers

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