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Open successfully launched its next generation product at CS Week 2019

The utility industry discovered Open Smartflex, a software solution that supports superior customer experience, the deployment of non-traditional services, and upgrading to next-generation energy services with a shorter time-to-market.

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Did you know that the need to improve system integration is the second major trend behind CIS modernization projects? 

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 "After breaking ground in last year’s show, we could see Open´s commitment with the North American utility industry with its participation at CS Week 2019. They unveiled their new product, a holistic solution, that is notable according to some industry leaders that attended their demos at its booth"

Rod Litke, CS Week CEO

CS Week ( is the premier annual educational and customer service conference serving electric, gas and water/wastewater utility professionals across North America and around the world. CS Week provides learning and networking opportunities in support of the utility customer experience life cycle: Analytics, Billing & Payments, Contact Center, Credit & Collections, Digital Customer Engagement, Field Services, and Strategies & Management.

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