Customer Retention Cohort Analysis Template for SaaS Companies
How are your business decisions and go-to-market efforts affecting your customer retention? Use our Customer Retention Cohort Analysis Template to find out.
SaaS Enemy #1: Churn
David Cummings, Founder of Atlanta Text Village, draws on his experience at Pardot to illustrate why maintaining a low churn rate is the best way to ensure your company’s growth.
Retention is a Lesson in Proactivity
Thomas Creighton of Intercom explains why it is vital for customer success efforts to be proactive, as opposed to reactive.
How Many Managers Will You Need This Year?
Tomasz Tunguz, Partner at Redpoint Ventures, discusses why planning for, and building, a management layer are important steps in effective scaling.
Your First Startup Budget: How Much Should You Burn?
Brigitte Hackler of High Alpha shares tips for pre-revenue, pre-product-market-fit, companies to manage their burn using company assumptions.
8 Principles to Build Attractive, Realistic Financial Projections for Startups
Derek Erwin of Lighter Capital explains how you can model and share your financials when fundraising to build a financial story.
A Standard and Clean Series A Term Sheet
Jason Kwon and Aaron Harris, both of Y Combinator, share a term sheet template to simplify your Series A.
The Journey to Series A — a Look at Our “Seed-to-A Conversion Rate”
Christoph Janz, Partner at Point Nine, studies recent early-stage European venture deals to calculate the likelihood of raising additional capital.
A Few Thoughts on How to Think About Dilution
Jason Lemkin, Founder of SaaStr, explains his 3 suggestions and 1 framework for handling dilution.