Travel Alert

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CTM’s One-Stop Shop of COVID-19 Information: CTM has created a special landing page to be used as a repository of COVID-19 travel alerts to help you stay informed as updates become available. All new updates will be displayed at the top of the page.

American Airlines Extends Free Name Change Offering to Business Extra Accounts

American Airlines is allowing free name changes for companies in its Business Extra program.  Tickets purchased on or before May 31 are eligible. The ticket must also have a valid corporate ID or Business Extra number in the tour code box.

The policy is the same as what American enabled last month for customers with active corporate travel agreements.

Agencies will be able to process the name changes in their global distribution systems without a waiver code. 

Read the full article on BTN.

CTM encourages all clients and their travelers to check the airline and airport websites before heading to the airport.


For additional information please contact your CTM team.

We take every care to ensure information is correct at time of release, but occasions resulting from the advice are the responsibility of the individual and/or your company. CTM will only notify you according to the CTM alert escalation process and providing travel was issued through CTM. CTM does not accept responsibility for the consequences of advice taken or not taken. 

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