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Hi Friend,
The COVID-19 pandemic has brought chaos and tragedy to all of our lives and we find ourselves in lock down. The team at theICEway are remote working as are many of you, and we are determined to stay safe and healthy during this trying time.

We are also staying positive and using the time as wisely as possible, helping our clients old and new in healthcare and cruise & travel, and you may notice that we have a new look for our monthly ICEbreaker, as well as a brand new logo.

You are amongst the very first to see this and as we are yet to officially unveil it, we would ask you to keep it to yourselves for a while! We'd also love to hear about your preferences so we can ensure our content is relevant.

Let's all try to stay healthy and safe out there, we are in this together and together we will get through.


The team at theICEway

theICEway extends into the US

The path along theICEway began in the UK and gradually extended out into Europe and Australia, giving our local company a global reach. That reach just became larger with the soft opening of our brand-new US office, headed up by the inimitable Angel Moledo.

A true cruise industry specialist for the past 20 years, Angel spent the earlier days of his career establishing and re-engineering call centre’s for AT&T nationally before putting his muscle behind successful stints at Royal Caribbean, Oceania Cruises and Hurtigruten. His unique comprehension of the commercial side of the cruise industry combined with theICEway’s extensive experience in the sector further strengthens our ability to deliver true business solutions and more importantly, value.

Needless to say, we are extremely proud to have him on board theICEway and even now, during this incredibly difficult and unprecedented period, he is beginning to make huge waves for us in his homeland. Indeed, it is truly a measure of just how far we have come as a company to not only be teaming up with a man of his calibre but to also be expanding at a time when many are understandably struggling.

Angel and the rest of the team at theICEway are working very hard right now to help those in difficulty, and we are very much here to help you.

If you are suffering from a shortage in IT resource or knowledge, we can bridge both of those gaps, and we are not just experts in cruise; for more than 20 years our team has worked alongside the internal teams from companies in healthcare, the wider travel industry and retail, to deliver: Technology Projects | Cloud Strategy | Application Managed Service

Our CRIBB Cyber Security brand has enabled us to adopt a ‘Security by design’ approach, and our experienced consultants are able to work to any brief. Angel’s wealth of knowledge is a welcome addition to theICEway, and he is only a phone call away…

You can contact Angel directly on 305-762-0508.

theICEway Supporting Healthcare

The team on board theICEway are remote working to stay safe, and we urge you all to do the same where possible. It is a difficult time for all of us but together we will pull through, and we’ll be stronger on the other side.

Whilst our ecosystem of companies – ICE Technology Services, CRIBB Cyber Security and eTestware – has helped to establish theICEway as an IT specialist in Cruise and Travel, our experts have also been working with clients in the Healthcare industry for more than two decades.

Today, we are privileged to be in a position to continue helping healthcare clients in the struggle against COVID-19.

Circumnavigating theICEway

The year was 2007, the month was June.
It wasn’t cold but something in the air led to the formation of ICE. This is when Richie (Ian Richardson) and Conor Byrne threw it all together and decided to set up an IT company which we now know as theICEway. Guinness was the catalyst for the bond and as we know, Guinness gives you strength.
Read this article in full in the ICE Technology Services Innovation Hub.
Read More

Critical healthcare institutions targeted by Cyber-criminals

Recently, an article was published on the Interpol website outlining cyber-criminal activities being directed towards hospitals in Singapore during this unprecedented period and warning those organisations and companies on the front line in the fight against COVID-19 to be wary of ransomware attacks.
Read this article in full in the blog section of our CRIBB Cyber Security website.
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Meet the eTestware Mascot

It’s a difficult time for all of us right now and the team at eTestware are also missing their morale-boosting office mascot: Bacon the dog. Everybody at theICEway has been working remotely recently, and most of the team have managed to stay positive with the sad exception of our eTestware brand - why? The absence of Bacon the dog from their lives.
Read this article in full in the blog section of our eTestware website.
Read More
theICEway Social Media Channels are coming soon...