Travel Alert

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CTM’s One-Stop Shop of COVID-19 Information: CTM has created a special landing page to be used as a repository of COVID-19 travel alerts to help you stay informed as updates become available. All new updates will be displayed at the top of the page.


American Airlines, Delta and United Extending Change Fee Waivers

Tuesday, April 14, 2020

American Airlines, Delta and United have all announced extensions for the period in which they will be waiving change fees. 

American has suspended change fees for all tickets scheduled between now and September 30, 2020 if the ticket was bought on or before April 7, 2020.

Delta is waiving all change fees for travel departing in March, April, May, or June 2020, as well as all tickets purchased between March 1 and May 31, 2020 (for up to a year from the date of purchase). 

United has advised that any bookings made by April 30, 2020, can be changed for free over the next 12 months.

For additional details, you may visit travel alerts pages for American Airlines, Delta and United.

CTM will continue to provide updates, as they become available.

We take every care to ensure information is correct at time of release, but occasions resulting from the advice are the responsibility of the individual and/or your company. CTM will only notify you according to the CTM alert escalation process and providing travel was issued through CTM. CTM does not accept responsibility for the consequences of advice taken or not taken. 

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