Travel Alert

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CTM’s One-Stop Shop of COVID-19 Information: CTM has created a special landing page to be used as a repository of COVID-19 travel alerts to help you stay informed as updates become available. All new updates will be displayed at the top of the page.


Delta Extends Rebooking Window

Friday, April 3, 2020

In a partner update distributed to CTM, Delta Airlines announced they are extending the window to rebook travel for some tickets and credits. Delta's update states:

Tickets normally expire one year after purchase, but we're providing waived change fees and greater flexibility to travel through May 31, 2022, for customers who have: 

  • Upcoming travel already booked in April or May 2020 as of April 3, 2020
  • Existing eCredits or canceled travel in March, April or May 2020
Meanwhile, new tickets purchased between March 1 and May 31, 2020 can be changed without a change fee for up to a year from the date of purchase. 

Additional detail is available at the Delta website.

CTM continues to monitor industry announcements and shares important information as it becomes available.

We take every care to ensure information is correct at time of release, but occasions resulting from the advice are the responsibility of the individual and/or your company. CTM will only notify you according to the CTM alert escalation process and providing travel was issued through CTM. CTM does not accept responsibility for the consequences of advice taken or not taken. 

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