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Pete Hansen
GM, Eftpos NZ

Eftpos NZ finished up 2019 on a really positive note. Our network had its biggest ever processing day on Christmas Eve, processing nearly 2.3m transactions in a single day - that's 23% more transactions than 2018's busiest day! Paymark also saw record-breaking volumes across their network, a good sign of local consumer confidence and the growth in usage of electronic payment methods.

This week I joined the panel at the Retail NZ Payments forum in Auckland. The forum highlighted for me that merchants are increasingly aware of the role payment technology plays in optimising their customer experience. To meet the demand for advanced omnichannel payment, analytics and integration capabilities we are currently working on bringing a new range of solutions and services to market. These new offerings will give your business the competitive edge you need to not only adapt, but thrive in this changing retailing landscape. We will be sharing more information about these new solutions over the coming months.

Lastly, like all of you, we are keeping a close eye on the developing impact of the Covid-19 Coronavirus – particularly in terms of supporting our customers in the hospitality and tourism sectors through what appears likely to be a very challenging trading period.

We welcome your feedback and ideas. If you have a suggestion, question, or an article idea you can reach us on Facebook, Twitter, or send us an email to team@eftpos.co.nz.

February 2020, Edition #12 

Practical tips, resources and advice about retailing and payments for small businesses.

Alipay eBook_Sneak preview-1

[eBook] Grow your business with Alipay
Alipay is so much more than just a mobile wallet. In our latest ebook, we explore how you can harness the marketing power of Alipay to grow your foot traffic and ultimately your revenue. Find out how Alipay works on your EFTPOS terminal, get insights into the market opportunity and learn insider tips on marketing on the platform.

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5 credit card fraud trends you should be aware of in 2020
If you accept credit cards you'll know how important it is to stay aware of the techniques fraudsters are using to commit credit card fraud. In this post, we cover five common or emerging credit card fraud techniques paired with tips and ideas for safeguarding your payment solution.

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Why you should be collecting a customer database
Interested in creating an effective marketing strategy, improving customer engagement, and maximising your after-sales support capabilities? Find out what type of data to collect, get tips on how to collect customer data and learn how to leverage your customer data to achieve your goals.

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Mary Potter Hospice

[Video] Powering payments for the Mary Potter Hospice
In our 'Powering Payments' series, we take a look at some of the businesses and organisations that trust Eftpos NZ to power their payments. In this video, Philippa Sellens - Director of Fundraising, Marketing and Communications at the Mary Potter Hospice, talks about how Eftpos NZ helps the Hospice to maximise their fundraising efforts.

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Best business plan templates
A whole new decade promises a fresh slate with new opportunities to achieve some of those business goals you've been mulling over. To help you make a start, we've put together this list of our top 5 favourite FREE Business Plan Templates.

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Selling your business?
With the end of the financial year just around the corner, many business owners are preparing to sell their business, or buy a new one. If you are selling your business, now is the time to start thinking about transitioning your EFTPOS services to the new owner. Check out our handy guide on how to transfer your EFTPOS contract and avoid early cancellation fees.

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Good reads
Westpac NZ offers relief package for customers affected by coronavirus
Westpac is offering customers a relief package to mitigate the disruptions the coronavirus outbreak has caused to travel and trade. If your business has been impacted, give Westpac a call to discuss your needs.
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Bottomless booze meal deals catching on in Christchurch
Restaurants are being urged to take care as bottomless brunching catches on in the Garden City.
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Negotiation tips when hiring
Think beyond money to find the best candidate. Flexible working, personal development and culture can be huge draws. Know what will work for you, and set a limit. Understand and speak to the candidate’s motivations and goals.
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Supporting a return to work after illness or injury
Sometimes employees need to take time off. Perhaps to recover from illness or injury, or to deal with a range of life situations. Here’s how you can support them during that time.
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Get in touch

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