Hi Gingr Customer,

Payment security is of paramount importance to Gingr and we are constantly working to make sure you have access to the most secure payment technology available. Because of this, Gingr will no longer be supporting unsecure payment devices after August 1st, 2019. If you are using a non-EMV card swiper (hardware which Gingr provided prior to EMV regulations), then you will need to migrate to a Gingr-supported EMV enabled terminal before this date.

Did you know that if you do not support EMV transactions at your business, you are not protected against chargebacks? We want to make sure that your business is protected and believe that your customers will appreciate secure payment equipment as well.

Other benefits include:

  • Faster, more reliable than magnetic-swipe
  • Supports touchless payments (Apple-pay, GooglePay)
  • Easy tip collection
  • Less likely to get clogged with pet hair

If you use the old card swiper for processing payments, then we strongly encourage you to upgrade to one of our secure payment terminals in time for the switch on August 1st. If you do not switch in time for August 1st, then the card swiper will no longer work and you will need to manually enter card numbers or use cards saved on file which will result in a higher processing fee for "card not present" transactions.

Upgrade My Terminal

Thank you in advance and we are here to help if you have any questions at all!

Sincerely,

The Gingr Team